Please note: this Privacy Policy has been translated from French.
This translation is provided for information purposes only.
The only legally valid version is the French version, which can be viewed here.
Introduction
With the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. That is why we are committed to respecting the confidentiality of the personal information we collect.
As a Swiss company offering these services on Swiss territory, we respect the federal law on data protection (LPD), and we also make every effort to respect the European Union regulation (RGPD).
Collection of personal information
We collect the following information:
- Name
- First name
- Mailing address
- E-mail address
- Phone number
The personal information we collect is gathered through forms and through the interactivity between you and our website. We also use cookies and/or log files, as described in the next section, to gather information about you.
This data is never passed on or sold to third parties.
Forms and Interactivity:
Your personal information is collected through forms, namely:
- Website registration form
- Order form
We use the information collected for the following purposes:
- Order tracking
- Information / Promotional offers
- Statistics
- Contact
Your information is also collected through the interactivity that can be established between you and our website, in the following ways:
- Statistics
- Contact
We use the information collected for the following purposes:
- Feedback
- Correspondence
- Information or promotional offers
Right of opposition and withdrawal
We are committed to offering you the right to object and withdraw your personal information.
The right to object is the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right to withdraw is understood to be the possibility offered to Internet users to request that their personal information no longer appears, for example, in a mailing list.
To exercise these rights, please contact us using the contact information provided at the bottom of the page.
Right of access
We commit ourselves to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even cancel the information concerning them.
To exercise these rights, please contact us using the contact details at the bottom of the page.
Security
The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures
Secure Sockets Layer (SSL)
We are committed to maintaining a high level of confidentiality by incorporating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always a degree of risk involved when using the Internet to transmit personal information.
Third-party services
Hosting
Our website is hosted by Infomaniak: https://www.infomaniak.com/fr/cgv/politique-de-confidentialite
Newsletter
Our newsletter allows us to send you information and offers. You can cancel your subscription at any time, either by clicking on the link provided for this purpose and inserted in each of our newsletters at the bottom of the message, or by contacting us.
Our service provider for sending newsletters is the company Infomaniak Network SA based in Geneva, Switzerland.
Tags Management Systems (TMS)
Our site uses Google Tag Manager (GTM). This system allows us to manage the different tags used on our site.
We do not manage any personal data in GTM. GTM may collect certain information, such as how the Service is used, which tags are actually deployed and how they are deployed. This data may be used to improve, maintain, protect and develop their services.
Our service provider is Google Inc. in the USA.
Analytics
Our website uses Google Analytics. This system makes it possible to establish various analyses of the frequentation and the use of our Internet site.
The information collected includes your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page as well as the various interactions with our site (consultation time, clicks, completed forms, etc.).
We use this data anonymously (anonymization of IP addresses) in order to improve our services and offers and to personalize the content of our website.
Our service provider is Google Inc. in the USA.
Other third-party services and content
Our website may include third-party content such as YouTube videos, Google Maps, Slideshare presentations, social network sharing buttons or other elements. This also includes third-party providers for payment processing such as Twint, PayPal or even MyPos, or social networks such as Facebook or Instagram.
This implies that the providers of these contents record your IP address or other elements. For example, if you are logged into your Google account, access to a page containing a YouTube video may be attributed to your account.
Length of retention
The personal data we process through our site is retained as follows, depending on the type of data:
- Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
- E-mailing: if no interaction takes place (opening, clicking, ..), your data is anonymized for a maximum of 30 months from the last interaction.
- Data entered in forms: maximum 30 months.
Legislation
We commit ourselves to respect the legislative provisions for Switzerland.